Marketing. Лекція-семінар

Конспект урока

Иностранные языки, филология и лингвистика

Тема:Marketing Вид заняття: лекція-семінар. Мета: спонукати студентів до висловлювання англ. мовою шляхом постановки проблемних питань, практикувати навички усного мовлення розвивати у студентів навички самостійної роботи. Обладна...



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Вид  заняття:  лекція-семінар.

Мета: спонукати студентів до висловлювання англ. мовою шляхом постановки проблемних питань, практикувати навички усного мовлення; розвивати у  студентів навички самостійної роботи.

Обладнання: дошка, словники, підручники, роздатковий матеріал.

Література: Л-2, стор. 414-417 

Хід  уроку:

1.Вступ.Організаційний  момент. Повідомлення  теми  та  мети  уроку.

Dear  students! Today  we’ll  have  a  talk  about  Marketing.

2. Перевірка домашнього завдання. Бесіда. T => St (Gr)

Questions for revision

  1.  What is the difference between a repeat order and a follow-up order?
  2.  What is the difference between a standing order and merchandise on call?
  3.  What do you understand by breach of contract? Give some examples.
  4.  Describe the reasons a buyer may have to make a complaint. What kind of compensation would you, as the buyer, offer in each case?
  5.  What can you, as the seller, do if the buyer fails to fulfil his liability of paying on time?

3. Введення нової лексики по темі та виконання лексичних вправ.

The word "business" is used in many modem languages. In ancient times it meant trade for things people wanted. Nowadays business is production, distribution and sale of goods or services to get some profit.

Production is, as a matter of fact, making things, producing goods and creating services.

Distribution is moving things from the place of production (works or factory) to the market-place.

As for the sale of goods and services, it is the exchange of a product or service for money.

In any business activity making a profit is the major aim. Profit is defined as the money that remains after paying a the expenses in business.

In most countries there are three forms of business. They are the sole proprietorship, the partnership and the corporation.

The sole proprietorship means to go into business for oneself. Everybody has the right to do it. AU you need is ideas about the business, some capital to starts with and knowledge how to regulate this business.

The partnership is an association of two or more people involved in business. In partnership it is important to have a written partnership agreement.

The c?rporation is the so-called "a legal person", an institution to make a profit. Those, who operate a c?rporation have stock certificates. The individuals who own such stock certificates (or shares) are called stock-holders. As a matter

Retell the text according to the plan:

1. The definitions of business in ancient times.

2. The modem definition of business.

3. Production and distribution in business.

4. Three forms of business: the sole proprietorship, the partnership and the corporation.

5. The defimition of profit.


Marketing is an activity that includes different kinds of business dealings with the movement of goods and services from producer to consumer. It surrounds our everyday life.

Marketing is a very complex process. It includes such activities as product planning, storage, buying, pricing, promotion, selling, traffic, distribution of ideas and research.

What is Marketing? Marketing experts and scientists working in this field, more often disagree with the definition of Marketing. Let us consider here the two defimitions given by the two well-known specialists in this field.

Philip Kotler: "Marketing is a social and managerial process by which individuals and groups obtain what they need and want through creating and exchanging products and values ith others."

Peter Drucker: "Marketing is the performance of business activities that direct the flow of goods and services from producer to consumer."

"The aim of marketing is to know and understand the customers so well that the product or service fits them and sells itself."

The ability to know some new wants and demands of customers, to recognise new trends and developments is very important in marketing. Those who produce must know what goods and services, where, for what· prices, why, for what purpose their customers would like to buy. Marketing research in this respect helps producers very much.

The ABC of marketing is the so-called Marketing Mix. It includes the Four pIS: product, price, place and promotion.

Retell the text according to the plan:

1. The meaning of the word "Marketing".

2. Compare the defimitions of Ph. Kotler and P. Drucker.

3. The aim of marketing.

4. The ABC of marketing.

Management means the members of administration of a business or an organization. They may be or may be not the owners of the business. But they are always selected by the owners to be responsible for different functions of the organization.

The word "management" has also another meaning. F. Pitt and V. Baker in "Management and Information" define it as "the making of decisions on the allocation of resources".

The common essential of all management activity is the flow of information. That is, the inward flow of data on which decisions can be based and the outward flow of the decisions.

A good definition of a manager is given by W. Brown and E. Jaques. A manager is "an individual who is accountable for more work than he/she can do  " themselves and who gets some of it done through other people". This definition is related to managers who function at all levels.

The main functions of a manager are:

1. to forecast and plan (to see into the future and draw up plans of action);

2. to organise (to put plans into operation);

3. to command (to get the best performance from the staff);

4. to co-ordinate (to make it sure that each department's efforts harmonise with those of other departments);

5. to control (to see that everything works according to plan). Traditionally, there are the two styles of management - autocratic and democratic;

Autocratic managers set objective for the group demonstrating their power and authority. They give orders and expect group members to obey them without any question. It is clear that in such situations group members do not make their own decisions.

Democratic managers, on the contrary, let group members set their own objectives. If they give orders they explain why and give reasons for their orders. Group members take part in decision making, they express different points of view. What is more, democratic managers take into consideration all their opinions before making a fmal decision. They also demonstrate the fact that the opinions of group members influence this final decision.

Researches show that the democratic style of management is much more effective. It leads to higher labour produCtivity, feelings of involvement into business and job satisfaction.

Of course, the autocratic management style can also achieve high productivity. However, researches show that such group members experience conflicts with management more often. They also show dissatisfaction with their work more often.

Retell the text according to the plan:

I. The meaning of the word "management".

2. The common essential of all management activity.

3. The main functions of a manager.

4. The two styles of management.

5. The efficiency of each style. 4. Складання діалогів по темі:  «Відкриття рахунку».

5. Домашнє  завдання:  підготуватися до лексичного диктанту.


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